Sun Palace Casino
- Payment Methods
- Huge Welcome Bonus
- 400% up to $10,000
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- Massive choice of valuable first deposit and reload bonuses.
- Good quality mobile casino for Android and iOS devices.
- No options for Bitcoin deposits or withdrawals.
Sun Palace Casino Review
Our Sun Palace Casino Review breaks down the massive choice of no deposit casino bonuses, first deposit bonuses and promotional bonuses, so that players never miss out on the volume of free casino money being offered by the site.
We also look at the choice of games, the importance of understanding the comp points system and how the online casino ensures a fair gaming experience. As usual, we end our Sun Palace Casino review with a selection of “Likes” and “Dislikes” so that players can determine whether this online casino is best for them.
- Windows Desktop
- Android Tablet
- Android Mobile
- Apple Desktop
- Apple iPad
- Apple iPhone
About Sun Palace Casino
Sun Palace Casino has been providing an online casino product for players all over the world since 2002. Players can access the Real Time Gaming software from any Internet-connected device, as the site offers a downloadable client for Windows and a mobile-friendly “Instant Play” version of the software for players using a Mac or shared computer.
Before we delve any deeper into our Sun Palace Casino Review, we feel it is important to advise all prospective players on the need to read the terms and conditions of playing at the site. The few poor reviews of the site we have seen appear to have been written by players who failed to grasp the importance of account verification or who played on games excluded from the bonus offers.
The Sun Palace Casino Bonuses
One of the first things you will notice when visiting the online casino is an amazing selection of no deposit casino bonuses, first deposit bonuses and promotional bonuses. To make these easier to understand, we have broken them down into three sections.
No Deposit Casino Bonus
The no deposit casino bonus at Sun Palace Casino is available only to residents of the U.S. and Canada and consists of $20.00 of free casino chips to play on any of the site´s non-progressive slots. The no deposit casino bonus has to be wagered seventy times before it can be withdrawn, and the maximum amount a player can win from the bonus is $50.00 (which is also the minimum withdrawal amount).
In order to take advantage of the Sun Palace Casino no deposit casino bonus, download the software (or click on “Instant Play”), create your account and – before making any deposit – enter the Sun Palace Casino Coupon Code “20FREECASH”. Please note that, if you spin up the no deposit casino bonus into $50, you will still need to verify your account before being able to withdraw your winnings.
First Deposit Bonuses
The site offers a choice of two first deposit bonuses – a 400% match on first deposits up to $10,000 (deposit $2,000 to be eligible for a $10,000 bonus), and a 150% match on first deposits up to $10,000 (deposit $4,000 to be eligible for a $10,000 bonus), The difference between the two bonuses is the games that are included in the bonus offer.
If you opt for the 400% Sun Palace Casino bonus, you are limited to playing non-progressive slots, video slots and keno. The deposit and bonus has to be wagered fifty times before a withdrawal is permitted (you cannot withdraw the bonus – just the winnings from it) and, in order to take advantage of this offer, you have to enter the Sun Palace Casino Coupon Code “400FREE” before making your deposit.
The 150% Sun Palace Casino bonus is a little more flexible because you can also play multi-hand video poker and most forms of Blackjack. However, the wagering requirement for this offer is ninety times the deposit and bonus before a withdrawal is allowed. To take advantage of the 150% bonus offer, enter the Sun Palace Casino Coupon Code “150FREE” in the Cashier before making your deposit.
“Periodic” bonuses may not be the correct term to use because the online casino offers daily bonuses, weekly bonuses and monthly bonuses, plus bonuses on your birthday and the anniversary of joining the site. There are also cashback offers with no play-through requirement and free-to-enter draws in which players can win further cash amounts.
The qualifying games and clearing requirements vary according to each offer and to players´ statuses in the Sun Palace Casino Loyalty Program. For example, a slots promotion may have a 40x play-through requirement for a new player but, at the higher levels of the Loyalty Program, the play-through requirement will be just 30x the deposit and bonus amount.
The Choice of Games
The choice of games is equally as comprehensive as the selection of bonuses. There are dozens of slots, table games, video poker games, bingo and Keno to choose from – most of which allow players to try the games out in “fun mode” before wagering real money in order to understand how each game is played and become familiar with its features.
The choice of games – particularly the slots games – changes frequently. The site is often one of the first to introduce new games as they are released by Real Time Gaming, including modern 5-reel video slots, classic 3-reel slots, and progressive slots with “minor” and “major” jackpots to suit both players with limited bankrolls and high-rollers.
Deposit and Withdraw Methods
Sun Palace Casino offers a choice of free deposit and withdraw methods depending on a player´s country of residence. Players in the U.S. can deposit using Visa, MST Gift Card or P2P transfer, but should be aware that maximum deposit limits apply that might prevent them from qualifying for the maximum Sun Palace Casino bonus. All transactions are conducted in U.S. dollars, but accounts can be opened in multiple currencies.
Withdrawals are free provided that a player has wagered at least five times their deposit amount and are subject to weekly limits depending on their status within the Loyalty Program. Players in the U.S. can cash out using ACH or check, while players in the rest of the world should use Neteller due to the better deposit limits and faster cashout times. Please note that players requesting an ACH transfer or check may have to wait for up to two weeks until their request is processed.
Customer Support & Player Security
Customer support is provided by Live Chat and email. We would say that the level of support is reasonable rather than sparkling (i.e. there is no telephone support), but at least it is available twenty-four hours a day and emails generally get answered quickly. If you ever have to use live support, we recommend phrasing you questions as simply as possible due to possible language difficulties.
The casino´s website has several pages dedicated to explaining about player security and how the Random Number Generator is tested for fairness. Although we have no concerns about the security mechanisms implemented by the site, we recommend using a unique password when creating an account and – wherever possible – a funding source separate from day-to-day living expenses.
The Sun Palace Casino Loyalty Program
Sun Palace Casino Loyalty Program consists of five tiers that players ascend as they earn Comp Points for each dollar they wager at the site (there are no excluded games as far as we could see). As has been mentioned earlier in our Sun Palace Casino review, players who reach the higher levels of the Loyalty Program benefit from lower play-through requirements and higher withdrawal limits.
Players also wager more than $200 in the casino each month will also be entitled to a free cash bonus of between $25.00 and $75.00 during the first week of the following month. Plus their names will be entered into a draw in which they could win a further $50.00. In relation to how some other sites rewards their customers for their loyalty, the Sun Palace Casino program is very lucrative.
What to Like and Dislike about Sun Palace Casino
Our “likes” and dislikes” are based on our real money experience at Sun Palace Casino. Obviously some players may not share the same preferences as us and their opinions will be different. However we fell it is important to highlight the key positives – and the key negatives.
- The volume of bonuses is incredible – as are their value. The frequency of the bonuses (i.e. daily) means that players do not have to deposit more than they can comfortably afford to lose.
- The choice of games is both thoughtful and comprehensive. The fact that you can win “minor” jackpots for small stakes games is another plus for the online casino.
- Although our first impression of the Loyalty program was that it is geared towards high rollers, there are also good reasons for players with modest bankrolls to participate.
- No options for Bitcoin deposits and lower deposit limits than the maximum bonus.
- Too many excluded games from the bonus play-through requirements.
- High play-through requirements for players who prefer Blackjack and video poker.
2019 Sun Palace Casino Review Conclusion
While researching this review of Sun Palace Casino, we came across one comment from a player who wrote “there are so many bonuses, I thought my head was going to explode”, and that just about sums up the site. Loads going on – possibly too much for players who do not read the terms and conditions of each offer – and plenty of opportunities to pad your bankroll with free casino money.
There are plenty of features at Sun Palace Casino that other online casinos could learn from. Free withdrawals, a lucrative loyalty program and verifiable payouts among them. Unless you cannot wait two weeks for your cashout check to arrive, or resent the fact that you cannot clear the first deposit bonus playing roulette, we find it very difficult not to recommend this online casino as a viable and potentially lucrative destination.
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